Tuesday, November 29, 2011

Linking with EON and Paypal Problem

Recently I applied for EON Debit Card at UNIONBANK, and my purpose was to use it to link to paypal to withdraw my paypal funds. So I filled up the application form online, from unionbankph.com and then proceed to the bank the day after. I was able to get the ATM card on that date and the personnel told me that after a couple of days it would be activated and available for use, so I waited for two business days before I enroll it to paypal. To verify the debit card, paypal will charge a small amount from the card (don't worry it will be refunded) and there will be a corresponding verification code that can be seen on the statement of account of my debit card. My problem started when I enrolled my debit card in union online banking. Well, I just enroll in online banking since as what I have heard it is the most convenient way for me to know the verification code or else I have to wait for their letter that contains the verification code and most probably it will take a month before reaching us. I succeeded in signing up but after I could not login to my account the error is just invalid card number or user id.


I called up their costumer for me to know what's going on and what's wrong. Anyway for those who have no idea about their costumer care number it is just located at the back of the EON Card, lower right portion. And I was able to talk with their costumer care representative and she gave me the verification code, but she advice me to go back to the branch since there is still a discrepancy with my account.That time the funds that I transferred from paypal to my debit card did not reach to my account too, which worried me a lot. I tried paying something online using paypal too but error says " we were not able to verify your credit/debit card". I wonder about that error knowing that my paypal status is verified already.

I went back to the branch to check what is the real problem. The personnel explained to me that those card numbers/account numbers are generated already. That it is not the same with their old processing that takes a week before we can have our debit cards. It could be release a day after but somehow it needs to be tagged first to your name. In my case, it was submitted but was not tagged to my name which means that is just an account number and I did not own it yet. That's the reason also why the funds that  I transferred from my paypal did not reflect in my account. Anyway I'm no longer worried about it since they give me an assurance that it will reflect in my account after five to seven days.


Just a little tip if you are applying for an EON Card.You must use one email in online application and enrolling to online banking, every details must coincide also. The sixteen digit numbers above your name is your card number, the twelve digits below your name is your account number.The CVV or card verification value is the 3 digit number visible at the back of your card.

Apply EON Debit Card here http://unionbankph.com



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